Gift Cards & eGift Cards
Purchase a South of London Gift Card for that special someone in your life. Let them decide which of the latest clothing and accessories they love. Providing a styling expertise that's totally personalised.
PURCHASING & SENDING
Where can I buy a South of London Gift Card?
Gift cards can be purchased online or in-store. Gift Cards purchased online are digital cards, while Gift Cards purchased in-store are physical plastic cards.
Are there any fees associated with the purchase of a Gift Card?
There are no additional fees associated with Gift Cards other than the card value.
How much is shipping?
Gift Cards purchased online are electronic - and delivered via email. There is no shipping involved.
When will I be charged for purchasing a Gift Card?
Your credit card or other payment method will be charged the value of the card at the time of purchase.
DELIVERY & REDEMPTION
How are physical Gift Cards delivered and what does the recipient receive?
Physical Gift Cards issued in-store only. The recipient received the plastic card with loaded funds after purchase.
How are eGift Cards delivered and what does the recipient receive?
Our eGift Cards are be emailed to the recipient within minutes of your purchase. The email sent to the recipient includes a link to activate the eGift Card online. When the recipient opens the link, the eGift Card you selected will be displayed along the eGift Card code.
What if I lose my Gift Card?
You should treat your Gift Card like cash. If you lose your Gift Card, immediately contact customer service at 1.246.571.4459 or email email@example.com and we will deactivate your card.
Can a physical gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can physical gift cards be reloaded?
No, you can't reload a gift card. A new card will be issued.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
How do customers check their balance?
At this time, customers can't check their own gift card balance, but they can request the balance from our support team via email at firstname.lastname@example.org.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
TERMS & CONDITIONS
Redemption & Use
Gift Cards are redeemable at South of London stores and online at SouthofLondon.com. Gift Cards may not be returned, applied as payment on any account nor be redeemed for cash.
For balance inquiries and to obtain information about Gift Cards, call 1.246.571.4459 or ask any salesperson.
Expiration & Fees
Gift Cards do not expire, and there are no fees associated with them.
Lost, Damaged or Stolen Cards & Fraud
If lost, stolen or damaged, Gift Cards may be replaced for the remaining value if you provide satisfactory proof of purchase. South of London will not be responsible if your Gift Card is used without your permission. If we learn our customers were negatively impacted by an issue with our Gift Card systems, we’ll work quickly to take care of them. Title to and risk of loss for Gift Cards pass to the purchaser upon sale. Please treat your Gift Card like cash and safeguard it accordingly. South of London and its affiliates reserve the right to refuse to accept Gift Cards that we suspect or believe were obtained fraudulently.